When you’re offered and accept the role, HR will send an email with your contract and some useful information for before you start.
They’ll also ask at this point if there’s any adjustments you need. If there is, HR and your manager will follow up for a conversation to understand what barriers or difficulties you face at work and what adjustments could help.
We might need to get further advice, for example through occupational health, but letting us know before you start can help us get as much arranged as possible before your first day. We can consider a broad range of adjustments, including physical adjustments (like furniture, equipment or software) or non-physical adjustments (like altered work hours, communication preferences or more on-to-ones).
You might not know what barriers you face until you get to the office – that’s fine too. You can discuss the request with your manager at any time.
We use a tool called the Tailored Adjustment Plan, which can help structure a conversation with your manager about adjustments. There’s also further support you can access when you’re with us – for example occupational health, Unum, Access to Work, the Employee Assistance Programme and more.